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| Criterion |  Product Discovery Kano Model |  DevOps Blameless Postmortem |  DevOps Incident Command |  Operations ABC Analysis |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-2 Tage | 30-90 min | As needed | 30-60 min |
Participantsdifferent | 10-50 | 3-12 | 4-15 | 1-5 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Postmortem Doc, Action Items, Timeline | Incident Log, Action Tracker, Stakeholder Updates | ABC Classification, Focus Rules, Control List |
Tagsno overlap | SatisfactionPrioritizationCustomer | Site Reliability EngineeringIncidentLearningReliability | IncidentOperationsReliability | PrioritizationOperationsPortfolio |