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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-2 Tage2-4 h30–60 min2-6 h
Participantsdifferent
10-502-64-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesBarrier Inventory, Failure Analysis per Barrier, Action BacklogEmpathy Map, Assumptions List, Research GapsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
SatisfactionPrioritizationCustomer
Root causeSafetyIncident
SynthesisQualitativeWorkshop
CausalityIncidentRoot causeTimeline
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