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| Criterion |  Product Discovery Kano Model |  Facilitation Alignment Mapping |  UX Design Customer Journey Canvas |  Facilitation Power Interest Grid |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-2 Tage | 1-2 h | 1-3 h | 30-60 min |
Participantsdifferent | 10-50 | 4-12 | 3-10 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Alignment Map, Open Issues, Decision Questions | Customer Journey Canvas, Pain Points, Experience Opportunities | Power Interest Grid, Strategy per Stakeholder |
Tagsno overlap | SatisfactionPrioritizationCustomer | AlignmentStakeholdersStrategyFacilitation | JourneyCustomerService designCanvas | StakeholdersFacilitationAlignmentPlanning |