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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper illustration for ABC Analysis
Operations
ABC Analysis
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-2 Tage15-45 min30-60 min20-60 min
Participantsdifferent
10-501-31-51-4
Formatdifferent
Workshop + asyncAsyncAsyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesADR File, Decision Log, RationaleABC Classification, Focus Rules, Control ListRunbook, Checklist, Escalation Path
Tagsno overlap
SatisfactionPrioritizationCustomer
ArchitectureRationaleDocumentationGovernance
PrioritizationOperationsPortfolio
OperationsReliabilityDocumentation
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