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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-2 Tage30-60 min1-3 h2-4 h Analyse, laufend
Participantsdifferent
10-501-53-103-12
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListProcess Map, Handoff List, Improvement BacklogConstraint Map, Improvement Plan, Flow Metrics
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
ProcessOperationsImprovement
OperationsConstraintsFlowImprovement
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