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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-2 Tage30-60 min1-2 Tage1-2 h je Session
Participantsdifferent
10-501-510-30Based on research question
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListClick Heatmap, Success Rate, Design RecommendationsUsability Issues, Severity List, Recommendations
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
UXNavigationFindabilityValidation
ValidationUXPrototype
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