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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-2 Tage30-60 min60-90 min90-180 min
Participantsdifferent
10-501-54-103-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListProblem Cluster, Prioritized Challenge, ExperimentCoD Table, Prioritization Sequence
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
FacilitationDecisionProblem solvingWorkshop
PrioritizationDeliveryEconomicsDecision
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