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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-2 Tage30-60 min60-90 min1-3 h
Participantsdifferent
10-501-54-105-30
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListProblem Cluster, Prioritized Challenge, ExperimentConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
FacilitationDecisionProblem solvingWorkshop
FacilitationConsensusWorkshopAlignment
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