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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-2 Tage30-60 min20-45 min2-4 h Analyse, laufend
Participantsdifferent
10-501-53-123-12
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListLessons learned, Action items, Event summaryConstraint Map, Improvement Plan, Flow Metrics
Tagsno overlap
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
LearningOperationsImprovement
OperationsConstraintsFlowImprovement
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