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| Criterion | ![]() Product Discovery Kano Model | ![]() Operations 8D Problem Solving | ![]() Innovation Lotus Blossom |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a central question feels too large, the method breaks it into neighboring topic fields with their own depth of ideation. It holds structure and openness at the same time, so adjacent perspectives don't get lost. This grows an idea space out of a core problem. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-2 Tage | 1-6 Wochen | 45-90 min |
Participantsdifferent | 10-50 | 4-10 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Lotus Diagram, Idea Themes, Shortlist |
Tagsno overlap | SatisfactionPrioritizationCustomer | QualityProblem solvingRoot cause | BrainstormingIdeationCreativityDivergenceWorkshop |
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