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Criterion
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Purposedifferent
For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
0.5-5 Tage30–60 min per interview45-90 min30-60 min je Interview
Participantsdifferent
4-101 participant per interview2-55-12 Interviews
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateInterview Notes, Themes, Insight SummaryA3 Report, Action Plan, Root Cause AnalysisInterview Notes, Opportunity Themes, Customer Quotes
Tagsno overlap
LeanContinuous improvementOperations
QualitativeResearchCustomerDiscovery
LeanProblem solvingCoachingOperations
DiscoveryInterviewsOpportunityCustomer
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