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Criterion
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
0.5-5 Tage30–60 min1-3 Tage45-90 min
Participantsdifferent
4-104-8Internes Team2-5
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Kaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateEmpathy Map, Assumptions List, Research GapsPersona Profiles, Needs Summary, Scenario NotesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanContinuous improvementOperations
SynthesisQualitativeWorkshop
ResearchCustomerSynthesis
LeanProblem solvingCoachingOperations
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