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| Criterion |  Product Discovery Jobs to Be Done |  Operations Root Cause Analysis |  Operations MORT Analysis |  Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 1-3 Wochen | 1-4 h | Mehrere Tage bis Wochen | 2-4 h |
Participantsdifferent | 5-12 Interviews | 3-8 | 2-6 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | CustomerOutcomesNeeds | Root causeProblem solvingQualityIncident | Root causeSafetySystemicIncident | Root causeSafetyIncident |