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| Criterion |  Product Discovery Jobs to Be Done |  UX Research Personas |  Operations ABC Analysis |  UX Research User Interviews |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 1-3 Wochen | 1-3 Tage | 30-60 min | 30–60 min per interview |
Participantsdifferent | 5-12 Interviews | Internes Team | 1-5 | 1 participant per interview |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Persona Profiles, Needs Summary, Scenario Notes | ABC Classification, Focus Rules, Control List | Interview Notes, Themes, Insight Summary |
Tagsno overlap | CustomerOutcomesNeeds | ResearchCustomerSynthesis | PrioritizationOperationsPortfolio | QualitativeResearchCustomerDiscovery |