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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Open Space Technology.
Facilitation
Open Space Technology
Paper illustration for World Café.
Facilitation
World Café
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a complex topic does not yet have a fitting agenda, Open Space Technology hands topic ownership back to the participants. The format suits questions that only move forward when real interest determines the order.When a group needs to connect many viewpoints in a short time, World Café creates a calm alternation between closeness and rotation. It sets thinking in motion without forcing the conversation into full-plenary rigidity.When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen0.5-2 Tage60-180 min60-120 min
Participantsdifferent
5-12 Interviews20-500+12-100+3-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListSession Marketplace, Proceedings, Action TopicsTable Notes, Emergent Themes, Shared QuestionsOpportunity Score Table, Top Outcomes
Tagsno overlap
CustomerOutcomesNeeds
FacilitationLarge groupAutonomy
FacilitationDialogueLarge groupSensemaking
PrioritizationDiscoveryOutcomesNeeds
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