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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Open Space Technology.
Facilitation
Open Space Technology
Paper illustration for Peer Instruction.
Knowledge Modeling
Peer Instruction
Paper illustration for World Café.
Facilitation
World Café
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a complex topic does not yet have a fitting agenda, Open Space Technology hands topic ownership back to the participants. The format suits questions that only move forward when real interest determines the order.Peer Instruction uses group thinking to clarify difficult terms or concepts faster. The method combines individual reflection with social correction and shared precision.When a group needs to connect many viewpoints in a short time, World Café creates a calm alternation between closeness and rotation. It sets thinking in motion without forcing the conversation into full-plenary rigidity.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen0.5-2 Tage10-20 min je Frage60-180 min
Participantsdifferent
5-12 Interviews20-500+6-5012-100+
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListSession Marketplace, Proceedings, Action TopicsConcept Questions, Vote Results, Learning NotesTable Notes, Emergent Themes, Shared Questions
Tagsno overlap
CustomerOutcomesNeeds
FacilitationLarge groupAutonomy
LearningDialogueFacilitation
FacilitationDialogueLarge groupSensemaking
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