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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-3 WochenMehrere Tage bis Wochen2-6 h2-4 h
Participantsdifferent
5-12 Interviews2-63-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsCurrent Reality Tree, Core Problems, Intervention IdeasBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
CustomerOutcomesNeeds
Root causeSafetySystemicIncident
Systems thinkingRoot causeConstraintsCausality
Root causeSafetyIncident
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