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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations MORT Analysis | ![]() Operations Causal Factor Analysis | ![]() Systems Thinking Current Reality Tree |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once. |
Complexitydifferent | Medium | High | High | High |
Timedifferent | 1-3 Wochen | Mehrere Tage bis Wochen | 2-6 h | 2-6 h |
Participantsdifferent | 5-12 Interviews | 2-6 | 3-10 | 3-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Current Reality Tree, Core Problems, Intervention Ideas |
Tagsno overlap | CustomerOutcomesNeeds | Root causeSafetySystemicIncident | CausalityIncidentRoot causeTimeline | Systems thinkingRoot causeConstraintsCausality |



