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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-3 Wochen2-8 h60-90 min1-3 h
Participantsdifferent
5-12 Interviews2-84-105-30
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListProblem Analysis, Decision Analysis, Risk PlanProblem Cluster, Prioritized Challenge, ExperimentConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
CustomerOutcomesNeeds
Problem solvingRoot causeDecisionOperations
FacilitationDecisionProblem solvingWorkshop
FacilitationConsensusWorkshopAlignment
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