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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen0.5-5 Tage30-180 min60-120 min
Participantsdifferent
5-12 Interviews4-101-63-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaOpportunity Score Table, Top Outcomes
Tagsno overlap
CustomerOutcomesNeeds
LeanContinuous improvementOperations
TroubleshootingDiagnosisEngineering
PrioritizationDiscoveryOutcomesNeeds
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