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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 Wochen45-90 min2-6 h10-20 min daily
Participantsdifferent
5-12 Interviews3-83-101
Formatdifferent
Workshop + asyncWorkshopWorkshopAsync
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListImpact Map, Outcome Hypotheses, Delivery OptionsFMEA Table, Risk Priority, Mitigation ActionsDaily Plan, Time Estimates, Review Notes
Tagsno overlap
CustomerOutcomesNeeds
OutcomesStrategyBehaviorPlanning
RiskQualityOperationsRoot cause
PlanningTime managementProductivityOperations
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