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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
A paper-based illustration representing OKRs with its core stages and visible working result.
Product Strategy
OKRs
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When strategic direction needs to become measurable, it connects ambition with checkable results. It makes goals connectable to focus and review.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen120 min initial, dann laufend1-2 h1-2 h Setup
Participantsdifferent
5-12 Interviews3-64-122-20
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListHEART-GSM Table, DashboardAlignment Map, Open Issues, Decision QuestionsOKR set, Measurement plan, Review cadence
Tagsno overlap
CustomerOutcomesNeeds
MetricsUX researchMeasurementSatisfaction
AlignmentStakeholdersStrategyFacilitation
GoalsAlignmentOutcomesMeasurement
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