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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-3 Wochen2-6 h2-6 h2-4 h
Participantsdifferent
5-12 Interviews3-103-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListFMEA Table, Risk Priority, Mitigation ActionsFault Tree, Critical Paths, Cause Hypotheses, Control ActionsBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
CustomerOutcomesNeeds
RiskQualityOperationsRoot cause
RiskRoot causeSafety
Root causeSafetyIncident
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