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Selected:Jobs to Be DoneFailure Mode and Effects AnalysisEmpathy MappingATAM (Architecture Tradeoff Analysis Method)
| Criterion |  Product Discovery Jobs to Be Done |  Operations Failure Mode and Effects Analysis |  UX Research Empathy Mapping |  Architecture ATAM (Architecture Tradeoff Analysis Method) |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. |
Complexitydifferent | Medium | High | Low | High |
Timedifferent | 1-3 Wochen | 2-6 h | 30–60 min | Several meetings plus preparation and analysis; total effort depends on scope |
Participantsdifferent | 5-12 Interviews | 3-10 | 4-8 | Evaluation team, architects, and relevant stakeholders |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | FMEA Table, Risk Priority, Mitigation Actions | Empathy Map, Assumptions List, Research Gaps | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations |
Tagsno overlap | CustomerOutcomesNeeds | RiskQualityOperationsRoot cause | SynthesisQualitativeWorkshop | ArchitectureQualityRiskTradeoffsStakeholders |