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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Engineering Fault Isolation | ![]() Operations Kaizen Event | ![]() Product Discovery Opportunity Scoring |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected. | For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments. | When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 30-180 min | 0.5-5 Tage | 60-120 min |
Participantsdifferent | 5-12 Interviews | 1-6 | 4-10 | 3-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area | Kaizen Charter, Waste List, Improvement Experiments, Standard Work Update | Opportunity Score Table, Top Outcomes |
Tagsno overlap | CustomerOutcomesNeeds | TroubleshootingDiagnosisEngineering | LeanContinuous improvementOperations | PrioritizationDiscoveryOutcomesNeeds |



