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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations Change Analysis | ![]() Operations 5 Whys | ![]() Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 1-3 Wochen | 45-120 min | 15-30 min | 2-4 h |
Participantsdifferent | 5-12 Interviews | 2-6 | 2-6 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Change Matrix, Cause Hypotheses, Validation Questions, Action List | Root cause notes, Countermeasures | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | CustomerOutcomesNeeds | ChangeRoot causeTroubleshootingComparison | Root causeIncidentLeanProblem solving | Root causeSafetyIncident |



