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| Criterion |  Product Discovery Jobs to Be Done |  Operations Barrier Analysis |  UX Research Empathy Mapping |  Operations MORT Analysis |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Medium | Medium | Low | High |
Timedifferent | 1-3 Wochen | 2-4 h | 30–60 min | Mehrere Tage bis Wochen |
Participantsdifferent | 5-12 Interviews | 2-6 | 4-8 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | Empathy Map, Assumptions List, Research Gaps | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tagsno overlap | CustomerOutcomesNeeds | Root causeSafetyIncident | SynthesisQualitativeWorkshop | Root causeSafetySystemicIncident |