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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations Barrier Analysis | ![]() UX Research Empathy Mapping | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 1-3 Wochen | 2-4 h | 30–60 min | 15-30 min |
Participantsdifferent | 5-12 Interviews | 2-6 | 4-8 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Barrier Inventory, Failure Analysis per Barrier, Action Backlog | Empathy Map, Assumptions List, Research Gaps | Root cause notes, Countermeasures |
Tagsno overlap | CustomerOutcomesNeeds | Root causeSafetyIncident | SynthesisQualitativeWorkshop | Root causeIncidentLeanProblem solving |



