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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for 1-2-4-All.
Facilitation
1-2-4-All
Independent contributions form an ordered group priority list.
Facilitation
Nominal Group Technique
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When many people in a group too rarely get to speak, 1-2-4-All distributes thinking time more fairly. The format builds participation step by step and makes quiet or still-unformed thoughts usable faster.When loud voices could dominate a round, Nominal Group Technique protects individual thinking time from group effects. It collects ideas separately first and only then enables shared weighting.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen10-20 min60-120 min1-2 Tage
Participantsdifferent
5-12 Interviews4-100+5-1210-50
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListIdea List, Shared Insights, Emergent ThemesRanked Ideas, Clarified Options, Group PriorityKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
CustomerOutcomesNeeds
FacilitationInclusionIdeation
FacilitationPrioritizationVotingInclusion
SatisfactionPrioritizationCustomer
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