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| Criterion |  UX Research Customer Journey Mapping |  Business Strategy VRIO Framework |  Team Design Team Topologies Interaction Modes |  Team Design Team API |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 2-4 h | 90-180 min | Half day | Half day initial, dann laufend |
Participantsdifferent | 4-10 | 3-6 | Team-Leads plus Architecture | Ein Team plus Stakeholder |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | VRIO Table, Strategic Actions | Interaction Heat Map, Agreements per Pair | Team API Document |
Tagsno overlap | JourneyServiceService design | StrategyDiagnosisBusiness modelCapability | TeamAlignmentCollaborationOrganization | TeamAlignmentCommunicationService |