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Selected:Customer Journey MappingVRIO FrameworkTeam Topologies Interaction ModesSpotify Model Mapping
| Criterion |  UX Research Customer Journey Mapping |  Business Strategy VRIO Framework |  Team Design Team Topologies Interaction Modes |  Team Design Spotify Model Mapping |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 2-4 h | 90-180 min | Half day | 90-180 min |
Participantsdifferent | 4-10 | 3-6 | Team-Leads plus Architecture | 5-15 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | VRIO Table, Strategic Actions | Interaction Heat Map, Agreements per Pair | Spotify Model Map, Action List |
Tagsno overlap | JourneyServiceService design | StrategyDiagnosisBusiness modelCapability | TeamAlignmentCollaborationOrganization | TeamOrganizationAlignmentDiagnosis |