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| Criterion |  UX Research Customer Journey Mapping |  Business Strategy VRIO Framework |  Facilitation Stakeholder Mapping |  Business Strategy Business Model Stress Test |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | Medium | Medium | Low | High |
Timedifferent | 2-4 h | 90-180 min | 60–90 min | Half day |
Participantsdifferent | 4-10 | 3-6 | 2-8 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | VRIO Table, Strategic Actions | Stakeholder Map, Engagement Plan, Risk Notes | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | JourneyServiceService design | StrategyDiagnosisBusiness modelCapability | StakeholdersAlignmentFacilitationChange | StrategyBusiness modelRiskDiagnosis |