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| Criterion |  UX Research Customer Journey Mapping |  Architecture Views and Beyond |  Architecture ATAM (Architecture Tradeoff Analysis Method) |  Architecture arc42 |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 2-4 h | 1-3 Tage | Several meetings plus preparation and analysis; total effort depends on scope | 1-2 Tage |
Participantsdifferent | 4-10 | 1-4 | Evaluation team, architects, and relevant stakeholders | 1-4 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Architecture Views, Cross-view Notes, Rationale | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations | Architecture Document, Context View, Runtime View, Deployment View |
Tagsno overlap | JourneyServiceService design | DocumentationStakeholdersArchitecture | ArchitectureQualityRiskTradeoffsStakeholders | ArchitectureDocumentationCommunication |