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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of a Test Card with four fields for hypothesis, test, metric, and success threshold.
Product Discovery
Test Card
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration of Hypothesis Prioritization Canvas with a method-specific labelled workspace.
Product Discovery
Hypothesis Prioritization Canvas
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.The Test Card turns a critical assumption into a testable claim and specifies in advance which result counts as success.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.When many hypotheses compete for attention, it brings order to their learning sequence and importance. It separates problem, assumption, solution, and evidence. The result is captured as a prioritization canvas and a hypothesis backlog.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
2-4 h20-35 min2-8 h60-90 min
Participantsdifferent
4-101-55-123-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogTest Card with a pre-set thresholdEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsPrioritization Canvas, Hypothesis Backlog
Tagsno overlap
JourneyServiceService design
ExperimentsValidationDiscoveryHypothesis
Domain-Driven DesignEventsDiscoveryWorkshop
ExperimentsPrioritizationDiscoveryHypothesis
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