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Selected:Customer Journey MappingTeam Topologies Interaction ModesAlignment MappingPower Interest Grid
| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Team Design Team Topologies Interaction Modes | ![]() Facilitation Alignment Mapping | ![]() Facilitation Power Interest Grid |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 2-4 h | Half day | 1-2 h | 30-60 min |
Participantsdifferent | 4-10 | Team-Leads plus Architecture | 4-12 | 2-8 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Interaction Heat Map, Agreements per Pair | Alignment Map, Open Issues, Decision Questions | Power Interest Grid, Strategy per Stakeholder |
Tagsno overlap | JourneyServiceService design | TeamAlignmentCollaborationOrganization | AlignmentStakeholdersStrategyFacilitation | StakeholdersFacilitationAlignmentPlanning |



