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Selected:Customer Journey MappingTeam CharterArchitecture Inception CanvasTeam Topologies Interaction Modes
| Criterion |  UX Research Customer Journey Mapping |  Facilitation Team Charter |  Architecture Architecture Inception Canvas |  Team Design Team Topologies Interaction Modes |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 2-4 h | 2-4 h | 1-2 h | Half day |
Participantsdifferent | 4-10 | 3-12 | 3-8 | Team-Leads plus Architecture |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Team Charter, Working Norms, Role Notes | Inception Canvas, Risks, Goal List, Open Questions | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | JourneyServiceService design | TeamAlignmentCollaboration | AlignmentArchitectureCanvas | TeamAlignmentCollaborationOrganization |