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| Criterion |  UX Research Customer Journey Mapping |  Team Design Team API |  Agile Bucket System |  Agile Planning Poker |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When a large batch of work needs a fast, rough estimate, it sorts items into predefined size buckets. It sorts work by value, risk, and delivery ability. The result is captured as a Bucketed Backlog, Relative Estimates, and Split Candidates. | When estimates within the team diverge too much, it puts differing expectations on a common test bench. It separates rough complexity from unspoken assumptions. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 2-4 h | Half day initial, dann laufend | 30-90 min | 2-5 min je Item |
Participantsdifferent | 4-10 | Ein Team plus Stakeholder | 3-12 | 3-9 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Team API Document | Bucketed Backlog, Relative Estimates, Split Candidates | Relative Estimates, Assumption Notes, Split Candidates |
Tagsno overlap | JourneyServiceService design | TeamAlignmentCommunicationService | EstimationBacklogRelative sizing | EstimationAgileRelative sizingTeam |