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| Criterion |  UX Research Customer Journey Mapping |  Facilitation Power Interest Grid |  Agile ROAM Board |  Facilitation Alignment Mapping |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. |
Complexitydifferent | Medium | Low | Low | Medium |
Timedifferent | 2-4 h | 30-60 min | 20-40 min initial, dann laufend | 1-2 h |
Participantsdifferent | 4-10 | 2-8 | 3-15 | 4-12 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Power Interest Grid, Strategy per Stakeholder | ROAM Board, Owner List | Alignment Map, Open Issues, Decision Questions |
Tagsno overlap | JourneyServiceService design | StakeholdersFacilitationAlignmentPlanning | RiskAgileTrackingAlignment | AlignmentStakeholdersStrategyFacilitation |