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| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Domain Modeling EventStorming | ![]() Knowledge Modeling Event Modeling | ![]() Product Discovery Concierge MVP |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views. | Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 2-4 h | 2-8 h | 2-6 h | 1-4 Wochen |
Participantsdifferent | 4-10 | 5-12 | 2-8 | 3-10 Kunden |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Event Timeline, Ubiquitous Language, Boundaries, Open Questions | Event Model, UI Flow, Commands, Read Models | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | JourneyServiceService design | Domain-Driven DesignEventsDiscoveryWorkshop | EventsBlueprintDomain-Driven DesignBehavior | MVPValidationServiceDiscovery |



