View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Research Customer Journey Mapping |  UX Research Empathy Mapping |  Knowledge Modeling Event Modeling |  Domain Modeling EventStorming |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic. | When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 2-4 h | 30–60 min | 2-6 h | 2-8 h |
Participantsdifferent | 4-10 | 4-8 | 2-8 | 5-12 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Empathy Map, Assumptions List, Research Gaps | Event Model, UI Flow, Commands, Read Models | Event Timeline, Ubiquitous Language, Boundaries, Open Questions |
Tagsno overlap | JourneyServiceService design | SynthesisQualitativeWorkshop | EventsBlueprintDomain-Driven DesignBehavior | Domain-Driven DesignEventsDiscoveryWorkshop |