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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
2-4 h1-3 h45-90 min1-3 h
Participantsdifferent
4-103-102-82-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogDomain Context Map, Boundary Notes, Ownership MapAssumption List, Critical Assumptions, Learning PlanContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
JourneyServiceService design
Domain-Driven DesignContextBoundaries
AssumptionsRiskDecisionDiscovery
Domain-Driven DesignBoundariesStrategy
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