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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitysame
MediumMediumMediumMedium
Timedifferent
2-4 h1-3 h1-2 h1-3 h
Participantsdifferent
4-103-104-122-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogDomain Context Map, Boundary Notes, Ownership MapAlignment Map, Open Issues, Decision QuestionsContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
JourneyServiceService design
Domain-Driven DesignContextBoundaries
AlignmentStakeholdersStrategyFacilitation
Domain-Driven DesignBoundariesStrategy
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