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Selected:Customer Journey MappingCustomer Journey CanvasLean UX CanvasHypothesis Prioritization Canvas
| Criterion |  UX Research Customer Journey Mapping |  UX Design Customer Journey Canvas |  UX Design Lean UX Canvas |  Product Discovery Hypothesis Prioritization Canvas |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. | When many hypotheses compete for attention, it brings order to their learning sequence and importance. It separates problem, assumption, solution, and evidence. The result is captured as a prioritization canvas and a hypothesis backlog. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 2-4 h | 1-3 h | 2-3 h | 60-90 min |
Participantsdifferent | 4-10 | 3-10 | 3-8 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Customer Journey Canvas, Pain Points, Experience Opportunities | Completed Lean UX Canvas, Hypothesis list, First experiment | Prioritization Canvas, Hypothesis Backlog |
Tagsno overlap | JourneyServiceService design | JourneyCustomerService designCanvas | CanvasHypothesisOutcomesDiscovery | ExperimentsPrioritizationDiscoveryHypothesis |