View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Research Customer Journey Mapping |  Delivery Cost of Delay |  Product Discovery Concierge MVP |  Product Discovery Dual-Track Agile |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | When uncertainty and delivery run in parallel, it separates learning work from implementation while keeping both connected. It prevents unvalidated ideas from falling directly into the delivery stream. |
Complexitydifferent | Medium | High | Medium | Medium |
Timedifferent | 2-4 h | 90-180 min | 1-4 Wochen | Laufend, Wochen bis Monate |
Participantsdifferent | 4-10 | 3-8 | 3-10 Kunden | 4-10 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | CoD Table, Prioritization Sequence | Concierge Learnings, Service Blueprint, MVP Risks | Discovery Backlog, Delivery Backlog, Experiment-Ergebnisse, Validierte Stories |
Tagsno overlap | JourneyServiceService design | PrioritizationDeliveryEconomicsDecision | MVPValidationServiceDiscovery | AgileDiscoveryDelivery |