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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.
Complexitysame
MediumMediumMediumMedium
Timedifferent
2-4 h1-3 h2-8 h1-3 h
Participantsdifferent
4-102-85-123-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogContext Map, Integration Patterns, Boundary NotesEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsDomain Context Map, Boundary Notes, Ownership Map
Tagsno overlap
JourneyServiceService design
Domain-Driven DesignBoundariesStrategy
Domain-Driven DesignEventsDiscoveryWorkshop
Domain-Driven DesignContextBoundaries
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