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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
A paper-based illustration representing Bounded Context Canvas with its core stages and visible working result.
Domain Modeling
Bounded Context Canvas
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When a business context is still loosely outlined, it shapes language, responsibility, and integration space. It clarifies what belongs together and where a boundary needs to hold.
Complexitysame
MediumMediumMediumMedium
Timedifferent
2-4 h1-4 Wochen1-3 h1-3 h
Participantsdifferent
4-103-10 Kunden3-103-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogConcierge Learnings, Service Blueprint, MVP RisksDomain Context Map, Boundary Notes, Ownership MapContext Canvas, Glossary, Integration Notes
Tagsno overlap
JourneyServiceService design
MVPValidationServiceDiscovery
Domain-Driven DesignContextBoundaries
Domain-Driven DesignBoundariesModeling
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