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| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Business Strategy Business Model Stress Test | ![]() Decision Making OODA Loop | ![]() Business Strategy VRIO Framework |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. | In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. |
Complexitydifferent | Medium | High | Medium | Medium |
Timedifferent | 2-4 h | Half day | 15-60 min je Zyklus | 90-180 min |
Participantsdifferent | 4-10 | 3-8 | 1-8 | 3-6 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Stress Test Report, Action Plan per Scenario | Situation Assessment, Decision Loop, Action Updates | VRIO Table, Strategic Actions |
Tagsno overlap | JourneyServiceService design | StrategyBusiness modelRiskDiagnosis | DecisionChangeLearningStrategy | StrategyDiagnosisBusiness modelCapability |



