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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration of Riskiest Assumption Test with a method-specific labelled workspace.
Product Discovery
Riskiest Assumption Test
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.When an idea hinges on one critical unknown, it prioritizes testing that exact piece of uncertainty first. It separates problem, assumption, solution, and evidence. The result is captured as a prioritized list of assumptions, a test plan, and a result report.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
2-4 h45-60 min1-5 Tage1-2 Wochen pro Iteration
Participantsdifferent
4-102-8Nutzertraffic2-6
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogAssumption map, Test backlog, Risk rankingInterest Metrics, Conversion Signal, Learning NotePrioritized Assumption List, Test Plan, Results Report
Tagsno overlap
JourneyServiceService design
AssumptionsRiskExperimentsValidation
ValidationExperimentsDemandGrowth
ExperimentsValidationDiscoveryAssumptions
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