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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.
Complexitydifferent
MediumLowLowLow
Timedifferent
2-4 h1-2 h1-2 TageHalf day initial, dann laufend
Participantsdifferent
4-103-81-4Ein Team plus Stakeholder
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogInception Canvas, Risks, Goal List, Open QuestionsArchitecture Document, Context View, Runtime View, Deployment ViewTeam API Document
Tagsno overlap
JourneyServiceService design
AlignmentArchitectureCanvas
ArchitectureDocumentationCommunication
TeamAlignmentCommunicationService
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