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Criterion
Paper illustration for Ivy Lee Method
Operations
Ivy Lee Method
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Purposedifferent
With a restless workday full of too many open items, the method creates radical simplicity. It directs attention to a short sequence instead of a broad, still-open field.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.
Complexitydifferent
LowLowLowMedium
Timedifferent
5-10 min daily30–60 min30–60 min per interview1-3 Tage
Participantsdifferent
14-81 participant per interviewInternes Team
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Daily Priority List, Completion NotesEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryPersona Profiles, Needs Summary, Scenario Notes
Tagsno overlap
PrioritizationProductivityExecution
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
ResearchCustomerSynthesis
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